ADVANCED TASER® M18 / M18L Operating Manual
IMPORTANT SAFETY AND HEALTH INFORMATION
Read, understand, and follow the warnings and safety instructions contained in the enclosed
Product Warnings document included with this weapon. Do not attempt to use this device until you have
read and understood this manual.
This warning label is now installed on new ADVANCED TASER® M18/M18L devices.
TASER® Electronic Control Devices (ECDs) for citizens are weapons designed for lawful self defense
or defense of others by incapacitating a person from a reasonably safe distance
while reducing the likelihood of serious injuries or death. Though they have been found
to be a safer and more effective alternative when used as directed to other traditional self defense
use-of-force tools and techniques, it is important to remember that the very nature
of self-defense, use of force and physical confrontation or incapacitation involves a degree
of risk that someone will get hurt or may even be killed due to physical exertion, unforeseen
circumstances and/or individual susceptibilities.
OPERATIONAL SAFETY
To minimize the risk of injury before, during, and after use, consider the following:
MINIMIZE RISKS BEFORE USE
- Read and Heed. Read, understand and follow all warnings and instructions before using the TASER® M18/M18L.
- Complete Training First. Do not attempt to use a TASER® device unless you have read and understood this manual.
- Obey Applicable Laws. Carry and use the TASER® device in accordance with applicable federal, state, and local laws.
- Store in a Secure Location. Store the TASER® M18/M18L in a secure location inaccessible to children and other unauthorized persons. TASER® devices are not toys, and users should avoid any inappropriate brandishings, deployments and/or activations, which may result in serious bodily harm to the user or others, including animals.
MINIMIZE RISKS DURING USE
- Avoid Torturous or Other Misuse.
- Assume Device is Loaded. Always assume that a TASER® device is loaded. Do not point a TASER® device at anything you do not intend to hit.
- Avoid Unintentional Activation. Keep finger away from trigger until ready to use.
- Keep Body Parts Away From Front. Keep your hands and body parts away from the front of the TASER® cartridge.
- Avoid Static Electricity Discharge. Avoid contact between static electricity and the TASER® cartridge because static electricity can cause unexpected discharge.
- Do not point the laser at the eyes or stare into the beam.
FLAMMABILITY
Beware – TASER® Device Can Ignite Explosive Materials, Liquids or Vapors. These
include gasoline, other flammables, explosive materials, liquids, or vapors (e.g., gases found
in sewer lines, methamphetamine labs, and butane-type lighters). Some self-defense sprays
(for example, pepper sprays) use flammable carriers such as alcohol and could be dangerous
to use in immediate conjunction with TASER® devices.
Some self-defense sprays labeled “non-flammable” may ignite when used in conjunction
with TASER® devices.
OWNERSHIP
Do not give a TASER® M18/M18L away as a gift or sell it without filling in the registration card
or transfer card. Do not give or sell a TASER® device to anyone not authorized to own it. For
more information, see the Legality section of this manual.
Taking a TASER-brand device out of the country is prohibited by law.
If traveling on an airplane (domestic U.S.), you must put the TASER® M18/M18L in your
checked luggage; it cannot be carried onboard. Although the TASER® M18/M18L is not
classified as a firearm, you should carry the TASER® M18/M18L in a hard case and advise the
Transportation Security Administration (TSA) and airline personnel prior to bag screen that
you are carrying the TASER® device in your checked baggage.
Do not point a TASER® device at any law enforcement officer or do anything that would
cause law enforcement officers to feel threatened by your use of the TASER® device. Because
the TASER® device is able to incapacitate a person, law enforcement officers may be justified
to use lethal force to protect themselves.
Do not carry TASER® cartridges in your pockets as they can be fired by electrostatic
discharge.
It is recommended that you carry the TASER® device only in a certified holster or carrying
case.
WHAT IS THE ADVANCED TASER® M18/M18L?
The ADVANCED TASER® M18/M18L is an ELECTRONIC CONTROL DEVICE (ECD). The ADVANCED TASER® ECD
uses propelled wires or direct contact to conduct energy to affect the sensory and motor
functions of the nervous system. The ADVANCED TASER® M18L includes a laser sight to aid
in aiming.
The ADVANCED TASER® M18/M18L uses a replaceable cartridge containing compressed
nitrogen to deploy two small probes that are attached to the ADVANCED TASER® M18/M18L
by insulated conductive wires with a maximum length of 15 feet. The ADVANCED TASER
M18/M18L transmits electrical pulses along the wires and into the body affecting the
sensory and motor functions of the peripheral nervous system. The energy can penetrate
up to two cumulative inches of clothing, or one inch per probe.
NEUROMUSCULAR INCAPACITATION (NMI)
The human nervous system communicates with simple electrical impulses. The command
center (brain and spinal cord) processes information and makes decisions. The peripheral
nervous system includes the sensory and motor nerves. The sensory nerves carry information
from the body to the brain (temperature, touch, etc.). The motor nerves carry commands
from the brain to the muscles to control movement and can be involuntary in response to
the sensory information. An example would be the involuntary muscle reaction to pull a
hand away from a hot object. TASER® technology uses similar electrical impulses to cause
stimulation that affects the sensory and motor nerves.
Neuromuscular Incapacitation (NMI) occurs when a device is able to cause involuntary
stimulation of both the sensory nerves and the motor nerves. It is not dependent on pain
and is effective on subjects with a high level of pain tolerance.
Previous generations of stun guns could primarily affect the sensory nerves only, resulting
in pain compliance. A person with a very high tolerance to pain (e.g., a drug abuser or a
trained, focused fighter) might be able to fight through the pain of a traditional stun gun.
COMMON EFFECTS OF NMI
The use of TASER® technology is designed to cause incapacitation
and involuntary muscle contractions making secondary injuries a
possibility. These potential injuries include but are not limited to:
cuts, bruises, impact injuries, and abrasions caused by falling, and
strain-related injuries from muscle contractions such as muscle
or tendon tears, or stress fractures. These injuries are secondary
in nature and not directly attributable to the electric stimulation
of the TASER® device, but are possible consequences of the
involuntary muscle contractions the TASER® device induces
to produce incapacitation. Some of the effects may include:
- Subject may fall immediately to the ground, and be unable to catch him/herself.
- Subjects located in the water may drown if their ability to move is restricted.
- Subject may yell or scream.
- Involuntary muscle contractions of varying degrees.
- Subject may freeze in place with legs locked.
- Subject may feel dazed for several seconds/minutes.
- Potential vertigo.
- Temporary tingling sensation.
- May experience critical stress amnesia (may not remember any pain).
BASIC M18/M18L ELECTRICAL THEORY
- Electricity must be able to flow between the probes or the electrodes.
- Electricity generally follows the path of least resistance between the probes.
- The greater the spread between the probes on the target, generally the greater the NMI effectiveness.
- Electricity generally will not pass to others in contact with the subject unless contact is made directly between or on the probes.
- Electricity can arc through clothing.
- Exposure to water will not cause electrocution or increase the power to the subject (the electrical charge is fixed inside the TASER® device, and will not increase significantly even with environmental changes).
Modern pacemakers and implanted cardiac defibrillators withstand external electrical defibrillators at least 800 times stronger than the TASER® conducted energy pulses.
ADVANCED TASER® M18/M18L AND CARTRIDGE FEATURES
The M18/M18L is constructed of impact resistant sonic welded polymer and weighs
approximately 19 ounces. Various color options are available.
SAFETY SWITCH:
Ambidextrous safety switch can be operated from either side.
• Safety Switch down (SAFE)
• Safety Switch up (ARMED) and ready to deploy.
• Do not block the safety switch on one side of the M18/ M18L while attempting to move it on the other side. This can break the safety switch and disable the device.
SPARK DURATION:
When the M18/M18L is deployed, it delivers a 5-second energy
burst. The burst can be stopped at any time by positioning the
safety switch to the down (SAFE) position.
BATTERIES
The ADVANCED TASER® M18/M18L uses 8 AA batteries. TASER
International recommends Duracell® Ultra alkaline batteries, or
Energizer® Nickel Metal Hydride (NiMH) rechargeable batteries.
BATTERY COVER
The battery cover is released by depressing the metal plunger
and then sliding the cover forward.
POWER INDICATOR
The M18/M18L has a red LED to indicate power is available to
the device. The LED operates only when the safety switch is in
the up (ARMED) position. The LED either flashes or is steady. No
illumination in the LED indicates a malfunction or dead batteries.
The LED is only an indication of power to the circuit and does
not necessarily mean that there is enough power to create an
electrical charge, even if the laser appears to operate normally.
The only valid indicator of adequate battery strength is the spark
test.
LASER
The M18L has a laser sight to aid in aiming. The laser sight is activated on the M18L
automatically when the Safety Switch is up (ARMED) and ready to deploy.
TRIGGER SWITCH AND SPARK DURATION
Unlike a firearm trigger, the ADVANCED TASER® M18/M18L trigger
is a momentary electrical switch. The switch is operational only
when the safety switch is in the up (ARMED) position. Depressing
and releasing the trigger will result in a five-second discharge
unless the safety switch is moved to the down (SAFE) position.
Holding the trigger switch for more than 5 seconds will result in a
continuous discharge until the trigger switch is released, or until
the batteries are depleted.
See the Using the TASER® M18/M18L section for more information.
WARNING: In the event of an accidental discharge, immediately move the safety switch to
the down (SAFE) position to stop the discharge cycle.
MECHANICAL SIGHTS
The mechanical sights on the M18/M18L are molded to provide
manual aiming of the M18/M18L.
ELECTRODES
The front of the M18/M18L contains two metal electrodes. These
electrodes direct the charge to the electrodes on the cartridge
to initiate deployment of the probes. In addition, the electrodes
provide the ability to also use the M18/M18L "on-contact" as
a traditional stun-gun type device.
TASER® CARTRIDGES
Specifications are subject to change without notice.
AVOIDING UNINTENTIONAL DISCHARGE
Never attempt to open or modify a TASER® cartridge. Tampering with a live TASER® cartridge
could cause it to discharge or malfunction (which may result in injury).
Handle all TASER® Cartridges with care. Probes may deploy unexpectedly if exposed to
physical shock or static electricity.
Additionally, the firing sequence for all TASER® Cartridges is designed to be initiated by an
electrostatic discharge delivered by the TASER® device. This is an important design and
functional element for the TASER® device and cartridge. However, an electrostatic discharge
can come from many sources. When an electrostatic discharge, regardless of the source,
contacts the front of a TASER® Cartridge, it is possible for the cartridge to discharge. Therefore,
avoid contact between static electricity and the TASER® Cartridge because static electricity
can cause unexpected discharge.
TASER® Cartridges should be kept away from conditions known to create an electrostatic
discharge, such as rubbing cloth (i.e. jacket liner) across a cartridge in an environment
known to create static shocks.
Although highly unlikely, it is possible for TASER® Cartridges to deploy outside of the TASER®
device, or in a device that has not been activated due to contact with an electrostatic
discharge. Care should be taken to keep electrostatic discharge away from TASER
Cartridges.
Occasionally, blast doors will be knocked off the front of a cartridge. Because those cartridges
cannot be relied upon to discharge, TASER® International recommends disposing of these
cartridges. TASER® operators should not attempt to fire a cartridge with no blast doors on it
unless they are facing an immediate threat and do not have the time or option to reload.
Attempting to deploy a cartridge with no blast doors could result in a charge being created
and held in the wires. Any conductive material that comes into contact with the front of
the cartridge, even after the cycle has ended, could draw the charge to the ignition pin and
deploy the probes.
ANTI-FELON IDENTIFICATION (AFID) TAGS
Every time a TASER® Cartridge is deployed, at least 24 small confettilike
AFID tags are ejected. Each AFID is printed with the serial
number of the cartridge deployed, allowing law enforcement
agencies to determine the registered owner of the cartridge and
track citizen use if ever used in a criminal act.
INSTALLING THE BATTERIES
Battery Cautions:
- The ADVANCED TASER® M18/M18L is shipped without batteries.
- To help ensure a tight connection between the batteries and the contacts in the battery tray, the tray is designed with springs at both the positive and negative ends. The proper orientation is marked on the inside of the battery tray. Inserting one or more batteries with the improper polarity may result in failure of the weapon and/or damage to the weapon circuitry.
- Never mix alkaline and NiMH rechargeable batteries .
- Never use batteries that are leaking or have visible signs of damage.
- Inserting a battery backwards could cause the battery to leak, overheat, and rupture.
- Installing the batteries in the wrong direction will cause irreparable damage to the M18/M18L device.
Removing the Battery Tray
1. Place the safety switch in the down (SAFE) position.
2. Remove the TASER® Cartridge.
3. Depress the metal plunger with a ballpoint pen and slide the battery cover toward the front of the weapon.
4. Remove the battery tray. Tapping the heel of the weapon on the leg or palm of the
hand may help release the tray from the weapon.
Installing New Batteries:
1. Inspect the battery tray for cracks or deformities. If the battery tray is damaged, request a new battery tray.
2. Insert the batteries in a “V” shape.
3. Verify that the batteries are in the correct orientation.
4. Verify that the M18/M18L safety switch is in the down (SAFE) position.
5. Verify that the TASER® Cartridge is removed.
6. Insert the battery pack into the M18/M18L with the contacts facing into the handle. NOTE: The tray can only be inserted in one direction in order for the battery cover to close.
7. Install the battery cover and ensure that the cover pin is properly seated.
8. Perform a spark test to ensure proper orientation. (See below.)
OPERATING THE M18/M18L
SPARK TEST
A spark test should be conducted once every six months (as you would check your smoke
detector batteries).
There is no need to use an extended duration. As long you see a visible spark between the
electrodes (one second), the weapon is functional.
The Reason for the Spark Test Include:
- To verify the TASER® device is working.
- To verify that the batteries are adequately charged.
- There are components in the high voltage section of the M18/M18L that are more reliable when energized (“conditioned”) on a regular basis.
Spark Test Instructions
1.Verify that the safety switch is in the down (SAFE) position.
2.Verify that the TASER® cartridge is removed. A spark test should never be conducted with a TASER® cartridge in the device.
3.Point the device in a safe direction (such as the floor) and verify that your fingers and no part of your body are in front of the device.
4.Place the safety switch in the up (ARMED) position.
5.Depress the trigger and confirm sparking across the electrodes at a rapid rate.
6.Place the safety switch in the down (SAFE) position.
LOAD THE TASER® CARTRIDGES
WARNING: Never place your hands, fingers, or any part of your body in front of the
cartridge. When loading and unloading, always hold the cartridge on the sides or top.
LOADING:
1. Verify that the safety switch is in the down (SAFE) position.
2. Point the device in a safe direction.
3. Place the cartridge into the front of the weapon until an audible click is heard.
4. Verify that the cartridge is secure by pulling on the sides of the cartridge.
UNLOADING:
1.Verify that the safety switch is in the down (SAFE) position.
2. Point the device in a safe direction.
3.Depress the tabs on the sides of the cartridge and remove.
4.The TASER® Cartridges for the M18/M18L are specifically designed so there is no “up” or “down” position – enabling you to quickly reload one in a stressful situation without worrying about putting it in upside down.
AIMING AND PROBE PLACEMENT
Normally, aim the laser of the device at one of the large muscle groups (center of mass) such
as the torso or thigh areas.
The top probe impacts the target near the laser beam; however, the probe impact distance
from the laser beam will vary depending on the distance between the device and the target.
The bottom probe impacts at an 8-degree angle from the top probe. This results in a spread
of approximately 1’ for every 7’ of distance from the target. Greater probe spread increases
effectiveness. If possible, a minimum 4-inch spread between the probes is recommended.
Hold the M18/M18L device so that the cartridge is vertical for an upright target.
WARNING: Avoid head, face, throat, or groin exposure unless operator safety dictates
otherwise.
USING THE ADVANCED TASER® M18/M18L
The TASER® M18/M18L is a serious, state-of-the-art defensive weapon and should be treated
accordingly. Although the unit is designed to be as nonviolent as possible in stopping a
combatant, its use can result in injuries, including but not limited to, a probe embedded
in an eye, or secondary injuries related to falling. For a full list of warnings, see www.TASER.
com/safety. Be sure, however, not to fire at a subject who is over 15 feet or 4.5 meters away
(measure 15 feet or 4.5 meters to see how far this is – it will probably be further than you
think). If you do deploy at someone more than 15 feet or 4.5 meters away, the probes will
not have sufficient TASER® wire to reach the target.
The TASER® device is to be used only for lawful self-defense or in the defense of others. Check
your state and local laws for applicable regulations.
Depending on local and state laws, the TASER® M18/M18L may be kept in the house for
home protection, or carried in a car, purse, etc., for personal protection when away from
home. Be sure to research each state’s applicable laws prior to possessing or transporting
the device across state lines, or into other states where laws may vary.
A TASER® device is not a substitute for other preventive self-protection actions such as
ensuring doors are locked and parking in well-lighted areas.
DEPLOYMENT INSTRUCTIONS
1. Remove the M18/M18L from the holster (if any) and verify that the TASER® cartridge is installed.
2. If a subject approaches in a suspicious or threatening manner, place the safety switch in the up (ARMED) position.
3. Aim the laser beam at the center of the attacker’s torso.
4. Scream and shout verbal commands to “get away,” if feasible. It is possible that the subject will flee based on your warning and upon seeing the laserbeam.
5. If the subject gets within 15 feet and you have reason to fear for your safety, deploy the M18/M18L.
6. As necessary, press the trigger switch until help arrives.
7. As soon as it is safe to do so, call 911 and report the specific location of the threat.
WHAT IF I MISS?
The laser sight is an extremely valuable aid for proper aiming. However, there is always
the chance for a missed shot, especially in a dynamic, stressful situation and you must be
prepared to take alternative actions to protect yourself in case of a missed shot or reduced
effectiveness.
“SILENCE IS GOLDEN”
The TASER® device’s electrical current is relatively quiet in actual human use. Some practice
targets are loud because the energy is arcing in the air.
If electrical current is loud during field deployment and the subject is not reacting as
expected, the current may be shorting out and may not be effective. Deploy a second
cartridge or consider other options in this situation.
POTENTIAL CAUSES OF REDUCED OR NO EFFECTIVENESS
- Loose or Thick Clothing. The current from the ADVANCED TASER® M18/M18L is capable of penetrating approximately 2 cumulative inches of clothing, or one inch of clothing per probe.
- Miss or Single Dart Hit. The current must pass between the probes. If one probe misses, a second cartridge should be deployed if practical. Also, using the M18/M18L in the drive-stun mode as described below will also complete the circuit between the single probe and the device electrode.
- Low Nerve or Muscle Mass. If the probes impact in an area where there is very little muscle mass (e.g., the side of the rib cage), the effectiveness can be significantly diminished.
- Limited Probe Spread. Probe spreads of less than 4 inches (including drive-stun) result in little or no effect from NMI and become primarily a pain compliance option. If a close range deployment resulting in limited probe spread does not incapacitate the subject, apply a drive-stun, as described below, to a point away from the probes. This will effectively widen the contact area and can achieve NMI.
- Wires Break. If a wire breaks (e.g. during a struggle), the current will not flow to the probes. Drive-stun is still available.
DRIVE-STUN BACKUP
Drive-stun (on-contact) capability is available with or without a TASER® cartridge installed. The drive-stun
mode will not cause NMI and generally becomes primarily a pain compliance option like an ordinary stungun.
Probe deployment is usually considered more desirable, even at close range. Some of the
advantages of probe deployment include:
- Drive-stun is only effective while the device is in contact with the subject or the subject’s clothing. As soon as the device is moved away, the energy stops. Deploying the probes allows the user to create distance between the user and the subject while maintaining control.
- Due to automatic reflex actions, most subjects will struggle to separate from the TASER® device. When the TASER® device is used in the drive-stun mode and the subject struggles to get away it may be difficult to maintain contact between the device and the subject.
- If the probes are deployed, even at very close range, the user may be able to use drive-stun to another portion of the body that is farther away from the probes, thereby resulting in enhanced NMI effect.
If the drive-stun is not effective, evaluate the location of the drive-stun and consider an
additional cycle to a different pressure point.
When using the drive-stun, push (drive) the front of the ADVANCED TASER® M18/M18L firmly
against the body of the subject. Simply “touching” the M18/M18L against the subject is not
sufficient. The subject is likely to recoil and try to get away from the stun electrodes. It is
necessary to aggressively drive the front of the M18/M18L into the subject for maximum
effect.
The drive-stun works more effectively when aggressively applied to pressure points on nerve
bundles. This includes the brachial area, common peronial, mastoid, and pelvic triangle. The
ADVANCED TASER® M18/M18L must be actively depressed or aggressively driven into the
nerve bundles in a “drive-stun” manner to be effective in drive-stun mode.
RECOMMENDED DRIVE-STUN AREAS FOR MAXIMUM EFFECT
Drive the M18/M18L into the following areas for maximum effectiveness.
- Carotid (sides of neck) (see warning below).
- Brachial plexus tie-in (upper chest).
- Radial (forearm).
- Pelvic triangle (see warning below).
- Common peronial (outside of thigh).
- Tibial (calf muscle).
WARNING: Use care when applying a drive-stun to the neck or pelvic triangle. These areas
are sensitive to mechanical injury (such as crushing to the trachea or testicles if applied
forcefully). However, these areas have proven highly effective targets.
EFFECTS ON ANIMALS
The nervous systems of animals differ greatly from human beings. The TASER® M18/M18L
is designed to be effective on a human subject. Accordingly, it will not be as effective at
incapacitating an animal as it is on a human being. The ADVANCED TASER® M18/M18L should
not be used as sole protection from wild, uncontrollable, or attacking animals.
M18/M18L MAINTENANCE AND CARE
- The M18/M18L is a sensitive electronic device, and should be handled with care.
- Avoid dropping an M18/M18L. Do not use an M18/M18L with a cracked handle.
- The only valid indicator of battery strength is a spark test. Always perform a spark test after charging batteries.
- Alkaline batteries should be replaced when the spark rate is noticeably slower than normal. Rechargeable batteries should be recharged when the spark rate is noticeably slower than normal.
- Check expiration of TASER® Cartridges (the 5-year expiration is listed on the serial number label). Do not use an expired TASER® Cartridge.
- Secure the M18/M18L in a protective holster when not in use.
- Avoid exposing the M18/M18L to excessive moisture or water.
DROPPED OR WET M18/M18L
If your M18/M18L is dropped or gets wet, follow these instructions.
- Place the safety switch in the down (SAFE) position.
- Point in a safe direction and safely remove the cartridge.
- Remove the batteries.
- Dry the M18/M18L thoroughly (at least 24 hours).
- Reinstall the batteries.
- Place the safety switch in the up (ARMED) position.
- If the M18/M18L discharges without pulling the trigger, remove the battery tray and return the M18/M18L immediately.
- Spark test for a full 5 seconds.
- If the M18/M18L does not function properly during the spark test, return it immediately.
- If the spark test is normal, you may continue to use the M18/M18L.
TASER® TROUBLESHOOTING
If you need product support or have any other questions, please contact customer service at:
U.S.: 1.800.352.5294 or 1.702.341.1620
International: +1.702.341.1620 or Fax: +1.702.341.1652
OPTIONAL ACCESSORIES
BLADE TECH HOLSTERS
The M18/M18L ships without a holster. A variety of holsters and
accessories are available including cartridge carriers and quickrelease
BladeTech Tek-Lok™ belt clips.
SECONDARY CARTRIDGE CLIP
A spare cartridge can be attached to the TASER® M18/M18L with use of a
secondary cartridge clip.
LEGALITY
The Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF) has classified our TASER®
devices as non-firearms because they use compressed
gas, rather than explosives to launch the projectiles. Because TASER® M18/M18L series
devices are not firearms, they may be carried without a permit in certain
jurisdictions (check state and local laws for permit requirements in your area). The TASER®
device is restricted from possession by citizen users in the following states: Washington
DC, Hawaii, Massachusetts, Michigan, New Jersey, New York, Rhode Island, and Wisconsin.
Check our Web site at www.TASER.org for a list of known state and local laws concerning
TASER® devices. Because state and local laws may change, be sure to research the applicable
laws in your area prior to possessing or transporting the device.
WARRANTY POLICY
A. General. The following warranty
provisions are applicable on all sales or transfers of TASER® products. The term
“Purchaser” shall mean any purchaser, transferee, possessor, or user of TASER® products.
B. Limited Warranty. The manufacturer warrants that its TASER® 1 devices are free from
defects in workmanship and materials for a period of one year from the date of purchase and
agrees to repair or replace such defective product which, under normal
use as defined in the written and video instructions that accompanied the product at time
of purchase, fails to function within the warranty period provided that the disclosed defect is
determined by the manufacturer to be their fault. Their sole
responsibility under this warranty shall be to either repair or replace, at their
sole option, any such product determined to be defective by them and return
it via prepaid postage. After the warranty period, they will repair or replace
any defective TASER® M18/M18L, M18/M18L, or M26 device for a specified charge.
TASER® cartridges that are fired
are deemed to have operated properly. TASER®-manufactured accessories are covered under
a limited 90-day warranty. Non-TASER® manufactured accessories are covered under the
manufacturer’s warranty. This warranty is the manufacturer's only warranty and may not
be changed or enlarged by any agent, distributor, dealer, or other person. This warranty
shall be void and the manufacturer shall not be responsible for any loss, damage, or other
liabilities arising from alterations, additions, or repairs which are made to the TASER® Product
by other than the manufacturer's authorized personnel or from the use of TASER® Cartridges,
batteries (and cells) or other parts, components or accessories that are not manufactured or
recommended by them.
C. “No Questions Asked” TASER® Extended Warranty. THE EXTENDED WARRANTY
FOR A TASER® M18/M18L, M18/M18L, or M26 CAN ONLY BE PURCHASED AT THE TIME THE
M18/M18L, M18/M18L, or M26 IS PURCHASED. THE EXTENDED WARRANTY FOR A TASER®
X26 or X26C CAN ONLY BE PURCHASED DURING THE ONE (1) YEAR LIMITED WARRANTY
PERIOD. For customers who have purchased a “No Questions Asked” Extended Warranty,
the manufacturer warrants it will repair or replace any TASER® M18/M18L, M18/M18L,
M26, X26, or X26C which fails to function for any reason from the date of purchase of the
extended warranty through the balance of the one year limited warranty plus the term
of the extended warranty measured after the expiration of the one-year limited warranty.
Extended Warranties for the TASER® X26 and X26C are sold packaged in a special DPM
module. When loaded into an X26 or X26C, the Warranty DPM will reprogram the X26 or
X26C to extend its warranty period for the purchased number of years. Purchaser has the
responsibility to return the defective product to the manufacturer via prepaid postage
and provide written information as to the nature of the problem. If the weapon is out of
warranty, the manufacturer will respond with a quotation for repair costs.
D. Warranty Repair Procedure. To make a warranty claim, you must first verify that
your TASER® device is within its active warranty period. To register a warranty claim,
first obtain a Return Material Authorization (“RMA”)
number within the warranty period from the manufacturer.
Any TASER® device that has not been paid for or required information
has not been provided for during a period of 90 days after receipt of the TASER® device
shall be deemed abandoned and the manufacturer may dispose of
such TASER® device without any compensation to Purchaser.
E. Warranty Exclusions. THE WARRANTY STATED ABOVE IS THE EXCLUSIVE WARRANTY
WITH RESPECT TO THE TASER® PRODUCT. TASER INTERNATIONAL DISCLAIMS ANY AND ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, DESIGN OR FITNESS FOR
A PARTICULAR PURPOSE OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE
PRACTICE, OR ANY WARRANTY AGAINST PATENT INFRINGEMENT. IF THE EXCLUSION
OF IMPLIED WARRANTIES IS PROHIBITED BY STATE LAW, THEN ANY APPLICABLE IMPLIED
WARRANTIES SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY DESCRIBED
ABOVE AND OTHER PROVISIONS CONTAINED HEREIN.
F. Release. PURCHASER AGREES TO RELEASE AND SAVE TASER INTERNATIONAL
AND INTERNET COMPANY HARMLESS FROM ANY AND ALL LIABILITY ARISING OUT OF DEPLOYMENT, USE OR MISUSE
OF THE TASER® PRODUCT, INCLUDING ANY CLAIMS FOR DAMAGES AND PERSONAL INJURIES.
PURCHASER AGREES TO ASSUME ALL RISKS OF LOSS AND ALL LIABILITY FOR ANY DAMAGES
AND PERSONAL INJURY WHICH MAY RESULT FROM THE DEPLOYMENT, USE, OR MISUSE OF
THE TASER® PRODUCT. TASER® IS NOT LIABLE FOR THE FAILURE OF THE TASER® PRODUCT TO
PERFORM AND TASER® IS NOT LIABLE FOR ANY CLAIMS MADE BY A THIRD PARTY OR BY
PURCHASER FOR OR ON BEHALF OF A THIRD PARTY.
G. Limitation of Remedies. THE REMEDIES PROVIDED FOR IN THE ABOVE WARRANTY
ARE EXPRESSLY IN LIEU OF ANY OTHER LIABILITY TASER INTERNATIONAL MAY HAVE,
INCLUDING INCIDENTAL AND CONSEQUENTIAL DAMAGES. TASER INTERNATIONAL’S
CUMULATIVE LIABILITY TO ANY PARTY FOR ANY LOSS OR DAMAGES RESULTING FROM ANY
CLAIMS, DEMANDS, OR ACTIONS ARISING OUT OF OR RELATING TO THE TASER® PRODUCT
SHALL NOT EXCEED THE PURCHASE PRICE PAID TO TASER INTERNATIONAL BY PURCHASER
FOR THE PRODUCT. IN NO EVENT WILL TASER INTERNATIONAL OR INTERNET COMPANY BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, HOWEVER
CAUSED, WHETHER FOR BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY OR
OTHERWISE, EVEN IF TASER INTERNATIONAL HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR IF SUCH DAMAGE COULD HAVE BEEN REASONABLY FORESEEN, AND
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY EXCLUSIVE REMEDY
PROVIDED HEREIN. SOME STATES DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
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